Candidate guide · campus-njgy-gulou

Book and complete a first outpatient visit at 南京鼓楼医院…

Book and complete a first outpatient visit at 南京鼓楼医院 on the campus you choose, as a patient identified by a passport or 外国人永居证 rather than an 身份证.

Candidate guideRelease stagedrehearsal

Evidence boundary: a source fetch date is not proof that the process is current. Human review, hospital confirmation and release authorization remain explicit gates.

Before you begin

Prepare these conditions

Choose a campus first: 鼓楼院区（本部中山路321号 / 北院中山北路53号）、江北院区（浦珠中路359号）、南部院区（群力大道88号21栋） — the hospital runs all three as one organisation and publishes a different 挂号时间 for each
Have ready the document you will be identified by. The site names 身份证号或护照号 for booking and (身份证、电子医保码、医保卡、外国人永居证、护照等) on the day
A correct mobile number is required at booking — the page says 提供正确手机号码 with no alternative for a foreign number
Decide what you will pay with. The site publishes no 商保直付 and no fee schedule; budget for paying at the visit

Administrative steps

What the candidate guide says

Pick the campus, and read its 挂号时间 off the 温馨提示
The hospital runs 三个院区: 鼓楼院区（本部中山路321号、北院中山北路53号）、江北院区（浦珠中路359号）、南部院区（溧水区群力大道88号）. 温馨提示 item 3 prints a different 挂号时间 for each — 本部 07:30~17:30（周日上午半天 07:30~12:00）、江北院区 07:30~17:00、南部院区 08：00~16:30, and says 周一至周六全天开诊.
Expected: A campus is fixed before you book, and you know the window in which that campus takes 挂号.
If it does not work: 「全天开诊」and 挂号时间 are two different measures: once 挂号 closes, whether you can still be seen is not stated. The site prints no per-campus 门诊时段 (doctor consultation times) at all — see fact-njgy-clinic-registration-hours.
fact-njgy-clinic-registration-hours, fact-njgy-campus-count, fact-njgy-campus-addresses
Book with a passport number — 7 days ahead, released at 08:00
Any of the nine published channels: 自助机预约（门诊各楼层）、现场预约（门诊一站式服务中心）、诊间预约、电话预约（热线:025-12320）、网站预约（www.nj12320.org）、微信公众号、微信小程序、社区、医联体预约. 预约注意事项 item 2: 所有预约号提前7天开放，统一开放时间为上午8:00. Item 1: 预约遵守实名制，必须登记患者本人姓名和身份证号或护照号，提供正确手机号码.
Expected: A booking exists under your own name and passport number, seven days ahead of your visit date.
If it does not work: The horizon is seven days from the 08:00 release — the page says 提前7天 and does not say 八日(含当日), so do not read it as eight. 出院、社区、医联体预约 are the stated exceptions, at 两周内. Whether 提前7天 counts the day itself is not stated.
fact-njgy-booking-release, fact-njgy-realname-booking, fact-njgy-booking-channels
Bring the passport on the day — the site names it twice
预约注意事项 item 3: 就诊当日凭预约短信或预约凭证，携带有效身份证件（身份证、电子医保码、医保卡、外国人永居证、护照等）在自助机、手机或人工窗口缴费取号. 温馨提示 item 2 repeats the same list for the visit itself: 请务必携带本人有效身份证件(身份证、电子医保码、医保卡、外国人永居证、护照等)就诊.
Expected: You pass the 缴费取号 step holding exactly the documents the site names.
If it does not work: Both lists end with 「等」, so neither is exhaustive. Only 护照 and 外国人永居证 are named for a non-Chinese ID; other foreign documents, and whether a kiosk accepts them without a human counter, are not established. See fact-njgy-visit-id-documents.
fact-njgy-visit-id-documents, fact-njgy-realname-booking
Pay and take your number on the day — nothing is charged at booking
预约注意事项 item 3: 预约时不缴费. Bring 预约短信或预约凭证 plus your ID to 自助机、手机或人工窗口 to 缴费取号. The 医院布局 page puts 挂号收费 (with 门诊药房 and 门诊检验) on 2F, 3F, 4F and 5F 北 of 10号楼（门诊）, and 钢琴厅、门诊一站式服务中心 on 2F 其他（北）.
Expected: A 挂号单 with a 就诊序号 exists, and you know which floor to do it on.
If it does not work: The 缴费 step is the single point where a non-Chinese ID is used, and the site does not say whether a passport is handled at a kiosk or must go to 人工窗口. There is no published fee amount, no card/cash policy for a foreign card, and no 商保直付 route — see fact-njgy-pay-on-the-day and fact-njgy-commercial-insurance-not-published.
fact-njgy-pay-on-the-day, fact-njgy-registration-windows, fact-njgy-one-stop-centre
Report in by scanning, and queue on your 就诊序号
温馨提示 item 5: 就诊以挂号单的“就诊序号”为排队依据，扫码报到，按序就诊，实行一医一患一诊室. 迟到患者适当延后. If you get stuck, item 9 sends you to the 门诊一站式服务中心 or to any staff member.
Expected: You are in the queue in the right order, in a single-patient room.
If it does not work: The page does not say which code 扫码报到 scans, or where the scanning device is, and 「迟到患者适当延后」 has no stated number of minutes — so there is no published 取号 deadline to plan against.
fact-njgy-queue-checkin, fact-njgy-one-stop-centre, fact-njgy-consultation-flow
Read the 导诊单 before you leave the room
温馨提示 item 6: 就诊后请关注导诊单上的项目、地点、是否需要预约等信息指引，完成下一步诊疗. For tests, imaging and pharmacy, item 7: 检验、检查、取药，请刷纸质或电子条形码排队等候. Item 8 lists 检查预约、报告查询、发票查询、电子病历查询 as available on the 互联网医院微信小程序 and the 门诊自助机.
Expected: You leave the clinic knowing what is next, where, and whether it needs booking.
If it does not work: The site never prints how to book a CT or MRI, the lead time, or the preparation — 「检查预约」 is a service name, not a procedure. Where the 「纸质条形码」 is printed is also not stated. See fact-njgy-imaging-procedure-not-published.
fact-njgy-consultation-flow, fact-njgy-barcode-queue, fact-njgy-online-services
If you cannot make it, cancel before 24:00 the night before
预约注意事项 item 5: 预约与退约截止时间：就诊前一晚24:00前. Separately, 温馨提示 item 4 states 专家门诊挂号当日半天有效, and that for a 普通号 whose 检查检验 results did not come out the same day, 一号管三天; anything else 需要重新挂号.
Expected: The slot is released before it turns into a no-show, and you know when the number you hold stops being valid.
If it does not work: No 爽约 penalty, no 退号 fee and no refund timing are published, and the three-day rule's start point is not defined. If you miss the deadline you re-queue like anyone else — see fact-njgy-cancel-deadline and fact-njgy-num-limited-clinics.
fact-njgy-cancel-deadline, fact-njgy-num-limited-clinics

Unknowns are part of the guide

What this source does not establish

There is no 国际部 / 国际医疗中心 page. The English site's international section is 「Global Greetings」 — dated visitor messages whose bodies live on mp.weixin.qq.com. The hospital plainly does treat foreign patients (护照 and 外国人永居证 are named twice as accepted ID), but there is no separate international track to follow. See fact-njgy-intl-dept-not-published.
No 商保直付 page, no insurer list, no fee schedule and no foreign-card policy are published anywhere on njglyy.com. The only 银行卡 condition the site prints is 「带银联标志」, and that is for the inpatient deposit. See fact-njgy-commercial-insurance-not-published.
The 门诊患者就诊流程 and 急诊病人就诊指南 on the booking page, and the 鼓楼院区平面布局 on the layout page, are single images and were not OCR-ed. The first-visit path above is assembled from 预约注意事项 and 温馨提示 in prose, not from the hospital's own flow diagram. See fact-njgy-outpatient-flow-image-only and fact-njgy-floorplan-image-only.
No page states that 急诊 is open 24 hours, and no emergency-specific phone is printed. The emergency department is at 医院10号楼一楼 (10号楼（住院部）1F) and covers 鼓楼、江北及南部三个院区. See fact-njgy-emergency-24h-not-published.
The site contradicts itself on campus count: 三个院区 in prose, four numbered addresses on 医院位置. 北院（中山北路53号）is the ambiguous one — it has an address and a switchboard but no clinic detail in this sample. See fact-njgy-campus-count.
No counter opening hours are published for 挂号收费, 出入院结账处, 住院管理中心 or 药房. The 07:30~17:30 figure is campus-level 挂号时间, not a counter being open. See fact-njgy-service-windows-not-published.
No interpreter service, language list or volunteer arrangement is published. If a patient needs one, the published switchboard is 025-83106666（总机）. See fact-njgy-language-assistance-not-published.
No 病历复印 procedure is published — only 电子病历查询 (a query, not a copy) and 电子住院收费票据 printing. See fact-njgy-records-copy-not-published.

Backing evidence

Exact source excerpts

Evidence 1 · 南京鼓楼医院 official site (Nanjing Drum Tower Hospital)

温馨提示 item 3: 鼓楼医院本部、江北院区、南部院区周一至周六全天开诊，本部挂号时间为07:30~17:30，江北院区挂号时间为07:30~17:00，南部院区挂号时间为08：00~16:30。本部周日上午开诊半天，挂号时间为07:30~12:00. Note 08：00 is the page's own full-width colon; it is not rewritten here.

Sourcehttps://www.njglyy.com/hzfw/zmpb.aspx

Fetched2026-09-26

Selector#box2 p.tsyl-zi

Fact revision1

1、专家门诊、普通门诊、专病门诊均有限号，请提前预约挂号。 2、我院全面实施实名制挂号就诊，请务必携带本人有效身份证件(身份证、电子医保码、医保卡、外国人永居证、护照等)就诊。 3、鼓楼医院本部、江北院区、南部院区周一至周六全天开诊，本部挂号时间为07:30~17:30，江北院区挂号时间为07:30~17:00，南部院区挂号时间为08：00~16:30。本部周日上午开诊半天，挂号时间为07:30~12:00。 4、就诊、咨询请先挂号。专家门诊挂号当日半天有效，当日未出检查检验结果的普通号实行“一号管三天”，其余情况需要重新挂号。 5、就诊以挂号单的“就诊序号”为排队依据，扫码报到，按序就诊，实行一医一患一诊室。请按预约提示来院就诊，迟到患者适当延后。 6、就诊后请关注导诊单上的项目、地点、是否需要预约等信息指引，完成下一步诊疗。 7、检验、检查、取药，请刷纸质或电子条形码排队等候。 8、南京鼓楼医院互联网医院微信小程序、门诊自助机均可进行预约挂号、门诊缴费、检查预约、报告查询、发票查询、电子病历查询等服务，为您免去排队烦恼。 9、就诊中遇到困难，可至各院区“门诊一站式服务中心”或向工作人员寻求帮助。 10、我院目前共有鼓楼院区：本部(中山路321号)、北院(中山北路53号)，江北院区(浦珠中路359号)，南部院区(溧水区群力大道88号)三个院区。注意提防医托和虚假广告，避免受骗。

Prepare these conditions

What the candidate guide says

Pick the campus, and read its 挂号时间 off the 温馨提示

Book with a passport number — 7 days ahead, released at 08:00

Bring the passport on the day — the site names it twice

Pay and take your number on the day — nothing is charged at booking

Report in by scanning, and queue on your 就诊序号

Read the 导诊单 before you leave the room

If you cannot make it, cancel before 24:00 the night before

What this source does not establish

Exact source excerpts

预约注意事项 item 2: 所有预约号提前7天开放，统一开放时间为上午8:00（出院、社区、医联体预约时间为两周内）. The page therefore books SEVEN days ahead from an 8:00 release — it does not say 八日, and this claim does not.

预约注意事项 item 2: 所有预约号提前7天开放，统一开放时间为上午8:00（出院、社区、医联体预约时间为两周内）. The page therefore books SEVEN days ahead from an 8:00 release — it does not say 八日, and this claim does not.

预约注意事项 item 2: 所有预约号提前7天开放，统一开放时间为上午8:00（出院、社区、医联体预约时间为两周内）. The page therefore books SEVEN days ahead from an 8:00 release — it does not say 八日, and this claim does not.

预约注意事项 item 2: 所有预约号提前7天开放，统一开放时间为上午8:00（出院、社区、医联体预约时间为两周内）. The page therefore books SEVEN days ahead from an 8:00 release — it does not say 八日, and this claim does not.

预约注意事项 item 1: 预约遵守实名制，必须登记患者本人姓名和身份证号或护照号，提供正确手机号码.

预约注意事项 item 3 states 预约时不缴费 — payment is NOT taken at booking; 就诊当日凭预约短信或预约凭证，携带有效身份证件…在自助机、手机或人工窗口缴费取号. So this hospital is pay-at-visit, not pay-at-booking.

温馨提示 item 5: 就诊以挂号单的“就诊序号”为排队依据，扫码报到，按序就诊，实行一医一患一诊室. 请按预约提示来院就诊，迟到患者适当延后.

温馨提示 item 6: 就诊后请关注导诊单上的项目、地点、是否需要预约等信息指引，完成下一步诊疗. Item 4 adds 就诊、咨询请先挂号.

温馨提示 item 7: 检验、检查、取药，请刷纸质或电子条形码排队等候.

温馨提示 item 8: 南京鼓楼医院互联网医院微信小程序、门诊自助机均可进行预约挂号、门诊缴费、检查预约、报告查询、发票查询、电子病历查询等服务，为您免去排队烦恼.

预约注意事项 item 5: 预约与退约截止时间：就诊前一晚24:00前.

温馨提示 item 1: 专家门诊、普通门诊、专病门诊均有限号，请提前预约挂号. Item 4: 专家门诊挂号当日半天有效，当日未出检查检验结果的普通号实行“一号管三天”，其余情况需要重新挂号.

Chinese-first phrase cards from this Release.