Get a patient who is insured outside Beijing — or who…

What the candidate guide says

1. Book through 北大肿瘤医院app or 114 — 1周内, 07：00 放号

   Either route books 初复诊患者均可, 预约1周内号源, 每日07:00放号, 服务时间 24小时. The app is 「下载“北大肿瘤医院”app——进行注册预约挂号」; 114 is 「拨打114电话、关注“北京114预约挂号”微信公众号、登陆支付宝或微信“京通”小程序」. 诊间预约 (4周内, 08：00), 出院复诊预约 and 社区转诊预约 (3周内) are follow-up or referral routes and do not open to a first visit.

   Expected: A booking exists for a named clinic, and you know the 取号截止 time before you choose a travel date.

   If it does not work: Two published hour systems sit side by side: 就诊须知 gives 上午号源取号截止时间为11：30 / 下午号源取号截止时间为16：30, while the 预约挂号7种方式 page says nothing about 取号 and the 114 cancellation deadline is 最晚就诊当日8：30前. A booking made through 114 is cancellable later than a slot that is collectable, so the earlier of the two is the one to plan against. If the date is outside the 1周内 window, wait for the next release rather than turning up.

   fact-bjch-booking-app-horizon, fact-bjch-booking-114-horizon, fact-bjch-booking-secondary-horizons, fact-bjch-ticket-pickup-deadline

2. Check your identity document against the page BEFORE you fly

   The 实名制挂号须知 (2019-07-16) prints the full list: 「办理时须使用患者本人有效身份证件〔包括：北京市社会保障卡，居民身份证，军人证(中国人民解放军军人证、中国人民武装警察身份证)，港澳台通行证(港澳居民来往大陆通行证、台湾居民来往大陆通行证)，护照〕。对非实名制行为坚决不予办理。」 The newer 就诊须知 (2025-11-12) shortens this to 「初诊患者须携带患者本人身份证、医保卡/医保电子凭证」.

   Expected: You are holding a document the hospital has named, not one you assume it will accept.

   If it does not work: ★★ 护照 is named on exactly one page of the whole official site, and that page is seven years old. Nothing anywhere says what follows: no 住宿登记, no 签证, no 住宿/登记 paperwork, no interpreter. Worse, the same page's 实名制挂号 and 实名制取号 sections say 「患者凭本人社会保障卡、京医通卡在自助机、窗口办理挂号」 — the self-service route is written for card holders. Whether a passport holder completes 挂号 at a 自助机 or must use 窗口 is NOT established. Call 门诊服务中心 010-88196358 before you travel and do not treat this guide as the answer.

   fact-bjch-accepted-identity-documents, fact-bjch-outpatient-visit-preparation, fact-bjch-outpatient-hotlines

3. If you are insured outside Beijing, find out whether 备案 is required — before admission, not after

   The 就诊须知 tells outpatients to 「提前自行咨询当地社保部门是否需要办理跨省异地就医备案手续，以免影响报销」. The 异地参保患者备案须知 states the inpatient consequence verbatim: 「请异地参保患者入院前完成异地就医备案手续。在办理入院手续时未持医保卡（医保码）或未完成异地就医备案手续，将按“外地职工、外地居民、外地农合或自费”等非医保身份登记住院。」 The route itself is the national app: 「注册登录“国家医保服务平台”APP」 → 「首页热门服务下的“异地就医”」 → 「“异地就医”」 → 「“异地就医备案申请”」.

   Expected: You know whether you must file before you travel, and — if you are admitted — you know the deadline, which is a deadline during the stay, not after it.

   If it does not work: ★ The deadline is the thing: 「请在住院期间完成备案和医保信息登记，出院后不可补办，将按自费身份进行结算」. File on day one, not on the day you are wheeled out. If the app refuses, 「如备案不成功请咨询参保地医疗保障部门」 — the hospital does not do it for you. If you arrive already unfiled, the correction is 「携带医保卡或医保电子凭证及住院预交金凭据，到住出院处6号窗口补办医保信息登记」, and 住出院处6号窗口 has no published hours.

   fact-bjch-nonlocal-outpatient-filing, fact-bjch-nonlocal-inpatient-filing, fact-bjch-nonlocal-filing-after-admission, fact-bjch-filing-online-procedure, fact-bjch-nonlocal-current-position

4. Pay the 住院预交金 in a way the hospital has actually published

   The 入院手续办理流程图 page lists every accepted method: 「APP线上支付、快捷支付（微信、支付宝）、实体银行卡（建议使用有“银联”标识的人民币卡）、现金、支票或银行汇款（单位名称：北京肿瘤医院，账号：01090307400120109000202，开户行：北京银行北洼路支行，汇款时请务必备注患者姓名及“住院费”字样，需提前2天汇款）」. The deposit can be paid from 「入院当日零时起」 through the APP; a patient who did not pay in the APP 「可现场缴费」.

   Expected: The deposit is paid by a method on the hospital's own list, and the paper trail exists before you arrive at the ward.

   If it does not work: ★★ The list is entirely domestic — 微信, 支付宝, 银联人民币卡, 现金, 支票 and a RMB bank transfer. No page says whether a card issued outside China, or one without the 「银联」 mark, is accepted, and no page says how much the deposit should be or how much comes back at discharge. A bank transfer needs 2 days to arrive, so it is not an option for a short-notice admission. If none of the published methods works for you, that is a phone call to 住出院处 010-88196131 before you set off — the site cannot answer it.

   fact-bjch-inpatient-deposit-methods, fact-bjch-admission-day-only, fact-bjch-admission-registration-card

5. Admission is on the day, at 东侧外科楼一层住出院处, and the ward decides when

   「住院手续可于东侧外科楼一层住出院处或部分外科病区办理，具体地点以各病区通知为准。」 Hours: 「工作日07:30–17:00，紧急入院全时段办理（需病区确认情况）」. Phone: 010-88196131. 「开具住院登记卡后，由各病区通知患者或家属具体住院时间，如有疑问请打总机010-88121122转相应病区」, and 「仅限入院当日办理住院手续」 — you cannot pay and settle in on a Tuesday for a Friday bed.

   Expected: You are at the counter on the admission day, holding the 纸质住院登记卡 and the 住院预交金凭据.

   If it does not work: Two published sentences are not the same thing. 「紧急入院全时段办理」 does not define 全时段 and adds a condition — 「（需病区确认情况）」 — so a patient cannot self-declare an emergency admission. And 「具体地点以各病区通知为准」 means 住出院处 may not be where your ward takes you. No page says which campus the 东侧外科楼 is in, and no page gives 住出院处 hours for a weekend or a holiday.

   fact-bjch-admission-office-and-hours, fact-bjch-admission-day-only, fact-bjch-deposit-receipt-loss

6. Once admitted, the 医保卡 stops working for anything else

   「自住院手续办理完成之时起，患者不得再使用医保卡或医保电子凭证在我院或其他医疗机构发生任何费用。如违规使用，将影响本次住院费用的医保报销资格，相关后果由患者自行承担。」 The 住院常见问题解答 repeats it for the 「医保待定」 case: 「期间不得使用医保卡或医保电子凭证发生其他医疗费用」.

   Expected: You have not invalidated your own reimbursement by using the card for a prescription bought near the hospital.

   If it does not work: ★ The page does not say HOW LONG the prohibition lasts — until discharge is the obvious reading and is not written — and it does not address the case a patient is most likely to hit, namely a prescription bought elsewhere during the same stay. The 退费/退费重结 route that repairs a mistake requires 「患者医保卡或电子就医凭证」, so a self-paying patient who triggers it has no published way through.

   fact-bjch-medicare-card-single-use-during-stay, fact-bjch-other-hospital-settlement-pending, fact-bjch-inpatient-fee-refund-rebill

7. Discharge: bring the document your deposit was paid with, and book the cash refund

   「1、线下办理地点：东侧外科楼一层住出院处 2、工作时间：工作日7:30 — 17:00」. By method: 现金支付 needs 「住院预交金凭据、患者身份证、经办人身份证」; 银行卡支付 needs 「住院预交金凭据、原缴费银行卡」, or 「原缴费银行卡的完整卡号」 if the card is gone; 快捷支付/支票/银行汇款 need 「住院预交金凭据」. A cash payer books the refund itself: 「至少提前一个工作日，电话预约退款，预约电话010-88196131」. Receipts are electronic: 「电子发票可通过北大肿瘤医院APP下载或院内自助服务机打印」.

   Expected: Settlement completes in one visit, and the money leaves before you leave the country.

   If it does not work: ★ Three cautions, all from the pages themselves. (1) The deposit routes are domestic: a patient whose deposit was paid by a means this page does not list has no published discharge route. (2) The 2019 医保患者出院须知 says 「北京医保患者出院结帐时间为出院三个工作日后」 and 「异地参保患者出院结帐时间根据实际情况可当日、第二日或第三日结账」 — a 2019 statement, contradicted by nothing newer but superseded by nothing either. (3) The e-invoice is reachable through an app or a 小程序; the 互联网诊疗须知 adds that a paper invoice is 换开 at a 收费窗口 or 自助机, 「换开后的纸质票将替换原有电子票作为唯一缴费凭证」. The two pages give different paper routes and a patient who needs a receipt for an overseas insurer should assume the window, not the printer.

   fact-bjch-discharge-office-and-hours, fact-bjch-discharge-required-documents, fact-bjch-medicare-discharge-settlement, fact-bjch-e-invoice

8. If you cannot go, cancel — and know the one condition that is absolute

   Outpatient: 「【取消/退号】如不能按时就诊，请及时办理号源取消。预约时已支付门诊诊查费的，费用3个工作日内原途径退还」; a no-show is refunded on the same terms if you used 医保移动支付, 「请于次工作日通过原预约途径自行申请退费」. Inpatient, after 住院手续 are complete: 「因故不能住院且未产生任何医疗费用，可申请取消住院并办理预交金退费」 — the 病区 issues 「“住院预交金退费/取消住院申请书”」, the 主管医师 and 科室主任 sign, and you take 有效身份证件 + 经办人有效身份证件 + 医保卡/医保电子凭证 + 住院预交金凭据 (plus 原交易银行卡 if the deposit was card-paid) to 「原住院办理窗口」.

   Expected: The slot or the bed is released and the money is on its way back by the original route.

   If it does not work: ★ 「未产生任何医疗费用」 is absolute. A patient admitted and discharged the same day may well have incurred something, and the page says nothing about what happens then — do not read it as a right to cancel after tests are done. No page states how long the inpatient refund takes, and no page names 原住院办理窗口. For the outpatient route, 原途径 means the original payment channel: nothing on the site says a refund can reach a card issued abroad.

   fact-bjch-outpatient-cancel-refund, fact-bjch-cancel-admission

9. The follow-up channel that DOES work from abroad — with its own exclusion

   互联网诊疗 is limited to 「诊断明确的我院复诊肿瘤患者」: previously admitted, previously treated with 门诊放疗, previously treated in the 日间化疗病区, or 乳腺癌预防治疗中心 术后内分泌治疗 follow-up. Hours 「周一至周五上午8:00-11:00，13:30-16:00」, 线上报到 by 「就诊当天提前30分钟」, cutoff 「早上为10:59、下午单元为15:59」, and 「线上号源半日有效，就诊当日不必来医院，在家即可完成复诊」. The fee is 「互联网诊疗医事服务费为50元/人次」.

   Expected: You have a Beijing-time video appointment you can take without leaving the country, and you have paid in a way the hospital accepts.

   If it does not work: ★★ Two exclusions sit on the same page. 「线上复诊暂不支持异地医保患者医保实时报销，若想实时报销，请预约线下号源就诊，并前往医院窗口取号办理」 — and every hour above is Beijing time, with no statement about joining from outside China. The channel is also closed to a patient who has never been seen here, which is the patient this guide is for. Prescriptions from it must be paid 「3日内」, printed at a 24h自助服务区 「持京医通卡、医保卡」 — a condition a patient with neither card does not meet, and the page gives them no alternative.

   fact-bjch-online-consult-eligibility, fact-bjch-online-consult-hours-and-booking, fact-bjch-online-consult-excludes-nonlocal-realtime, fact-bjch-online-consult-fees, fact-bjch-selfservice-printing

10. The two things this hospital does not publish — plan around them

    A keyword census over every saved snapshot of the official site found 急诊, 探视, 病历复印, 商保 / 商业保险 / 直付 and 翻译 at zero occurrences in patient-facing pages. The only unit carrying the word 国际 is 国际合作交流部, whose own page defines it as 「医院执行国际和港澳台政策、处理和协调对外交流合作事务的管理与服务部门」 with duties ending in 「负责医院职工因公临时出国（境）、境外人员来华邀请、国际合作和举办国际会议的申报和管理」.

    Expected: You are not standing in a hospital square looking for a 急诊 entrance, a 商保 counter or an interpreter desk that this site does not document.

    If it does not work: ★ None of these is recorded as ABSENT — they are unexamined, and that is a weaker statement. The site's own search returns a byte-identical copy of the homepage for every keyword and robots.txt / sitemap.xml are soft-404s, so there is no crawl map to check. What IS established is negative and specific: the hospital publishes no 商保直付 route, no 探视时间, no 病历复印 procedure, no language service, and the 国际合作交流部 is a foreign-affairs office, not a patient international department. For an emergency, use the hospital's published 总机 010-88121122; for anything else, the pages do not exist to be read.

    fact-bjch-intl-cooperation-department, fact-bjch-patient-international-department, fact-bjch-special-care-department-scope, fact-bjch-vip-ward, fact-bjch-outpatient-hotlines

What this source does not establish

• ★ THE BIG ONE. 护照 is named as an accepted 实名 document on a single page dated 2019-07-16, and nothing on the site says what happens next: no 住宿登记, no 签证, no 住宿 paperwork, no name-format rule for HIS, and no statement that a passport holder can use the 自助机 rather than the 窗口. Every other page says 患者本人身份证 and stops there. This guide cannot close it and does not pretend to.
• ★ 异地 / 医保 wording has legal and practical consequences, so it is quoted and not interpreted. The pages speak to 异地参保患者 — people insured by a scheme outside Beijing. They say nothing about nationality. Do not read any of them as a statement that a foreign patient is or is not covered.
• ★★ 异地 / 医保: the hospital publishes THREE different cross-province payment statements and never withdrew the oldest. Per the owner's decision of 2026-09-26, THIS GUIDE FOLLOWS THE NEWEST PER CLAUSE — the operative position is fact-bjch-nonlocal-current-position: 门诊 → 「来院就诊前请提前自行咨询当地社保部门…以免影响报销」 and, for 复诊, the 自助机 settles 门诊诊查费 directly; 住院 → 入院前完成备案, otherwise 按非医保身份登记; if the counter says 未备案, file it and 补办医保信息登记 at 住出院处6号窗口, 在住院期间, or it settles 按自费身份. The 2014 page saying 「均交纳全额现金，回当地报销」 is still published and is marked `stale` — kept as evidence the page exists, not as something to follow. A patient who lands on it is precisely who this line is for.
• ★ No 商保直付 page exists on the site (census: 商保 / 商业保险 / 直付 zero hits), so nothing here says whether an international insurer direct-bills at this hospital. That is unexamined, not a negative.
• ★ No emergency route is published. 非急诊全面预约 implies emergency is exempt from booking, which is a booking rule and not a description of a department. See gap-bjch-emergency-route-not-published.
• ★ 探视时间, 病历复印, 取药窗口 and 语言协助 are all unpublished. 互联网诊疗须知 is the only page that names a place to collect medicine (「然后到相应的窗口取药」) and it names no window.
• ★ The 特需门诊 is the closest thing to a premium track — one sentence places its 取号 at 「本部门诊楼二层特需窗口」 — and the site never says who it is for, what it costs, or whether a foreign patient may use it. VIP-Ⅰ病区 and 干部保健与特需医疗部 exist as pages and neither connects to it.
• The 2026 holiday notices are one-off: 院本部 runs a 上午半日 holiday clinic at 8:00-11:30 with 采血 7:30-11:30, and 北院区 is closed. No standing holiday calendar is published, and neither notice says anything about 急诊 or 住院 on those dates.
• Nothing here is signed. No `review` record exists in this sample; signReview is human-only and the gate rejects actorSource: 'ai'.

Exact source excerpts

Chinese-first phrase cards from this Release.

English text supports verification. A phrase remains bounded by its own review status and is not clinical interpretation.