Candidate guide · campus-puh3-haidian

Make a first outpatient appointment at Peking…

Make a first outpatient appointment at Peking University Third Hospital (海淀院区, 花园北路 49 号).

Candidate guideRelease stagedrehearsal

Evidence boundary: a source fetch date is not proof that the process is current. Human review, hospital confirmation and release authorization remain explicit gates.

Before you begin

Prepare these conditions

Have 身份证 / 护照 / 军官证等有效证件 ready
Have the phone number that will receive the ticket SMS

Administrative steps

What the candidate guide says

Choose a booking channel
Pick a booking channel: PUH3 App, WeChat mini-program, 114, or 116114.
Expected: You reach the outpatient booking flow for the desired department.
fact-puh3-booking-channels
Bind a real-name profile
Bind a real-name profile: 身份证 / 护照 / 军官证 / 港澳台通行证 / 户口本 (each maps to a supported 证件类型).
Expected: The profile is eligible to hold a booking.
fact-puh3-real-name-docs
Watch the daily slot release
Slots open for the next eight days INCLUDING today (so seven days ahead), released at the daily cut-off published per channel.
Expected: You can pick a slot on the target day.
If it does not work: If the desired slot is gone, refresh after the next daily release. The 11:30 / 16:30 vs 15:00 / 16:00 discrepancy is tracked in review-queue (rq-puh3-pickup-cutoff-window) — see fact-puh3-visiting-hours.unknowns.
fact-puh3-rolling-8-day-release, fact-puh3-daily-cutoff
Check whether you need a paper ticket
Self-pay online bookings do not require on-site 取号; insurance or non-self-pay bookings must be picked up at the kiosk / counter.
Expected: Ticket is issued and the visit proceeds.
If it does not work: If you miss the pickup window, the slot may be voided — cancel-then-rebook.
fact-puh3-selfpay-online-no-pickup, fact-puh3-ticket-by-sms, fact-puh3-insurance-onsite-pickup
Arrive inside your slot window
Arrive within the slot time window; late arrivals may lose priority per the on-site 分诊 rules.
Expected: You are called for the booked slot.
fact-puh3-arrival-window
Cancel before the cut-off
Cancel before the daily cut-off to avoid a no-show record; the exact cut-off varies by channel.
Expected: The slot returns to the pool and your booking eligibility is preserved.
If it does not work: After cut-off the slot is treated as a no-show; see fact-puh3-cancel-cutoff.unknowns for the per-channel numbers.
fact-puh3-cancel-cutoff
Pay at a kiosk or counter
Pay at 自助机 or 窗口 (支付方式列表见 fact-puh3-payment-methods-kiosk).
Expected: Charges are settled and pharmacy / lab can proceed.
fact-puh3-payment-methods-kiosk

Unknowns are part of the guide

What this source does not establish

PUH3 客服 / 总机 number is not recorded in this pilot; needed for the T3 phone verification.
Per-channel cancel cut-off times are not unified on the published pages.

Backing evidence

Exact source excerpts

Evidence 1 · PUH3 门诊部

PUH3 lists 5 院外 booking routes (114 电话 / 微信北医三院服务号与北京114预约挂号 / 北医三院 APP / 社区转诊 / 基层转诊平台) and 4 院内 routes (自助机 / 诊间 / 出院 / 窗口). The page states no total count.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 一、院外预约挂号方式

Fact revision2

一、院外预约挂号方式：· 电话预约挂号：114（北京地区）/010-114（非北京地区）（24小时）· 微信预约挂号：北医三院（服务号）北京114预约挂号 · APP预约挂号：下载北医三院APP · 社区转诊预约：医联体及对口支援社区转诊预约 · 基层预约转诊平台：北京市各基层医院转诊预约

Open recorded official source ↗

Evidence 2 · PUH3 门诊部

PUH3 lists 5 院外 booking routes (114 电话 / 微信北医三院服务号与北京114预约挂号 / 北医三院 APP / 社区转诊 / 基层转诊平台) and 4 院内 routes (自助机 / 诊间 / 出院 / 窗口). The page states no total count.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 二、院内预约

Fact revision2

二、院内预约：自助机预约、诊间预约、出院预约、窗口预约

Open recorded official source ↗

Evidence 3 · PUH3 门诊部

Real-name booking at PUH3 accepts 身份证 / 军官证 / 护照, plus patient phone number.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 1

Fact revision1

1、预约实名制：请提供就诊患者真实姓名、身份证号（身份证、军官证、护照）、患者本人手机号等信息。

Open recorded official source ↗

Evidence 4 · PUH3 门诊部

Phone and web bookings release slots 可预约八日内(含当日) — within eight days INCLUDING today (i.e. seven days ahead) — every day at 15:00. The page states 支持24小时服务 (24-hour service); it does not state 24×7.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 2

Fact revision2

2、电话及网络预约为北京市统一预约挂号平台预约: 可预约八日内(含当日)号源，支持24小时服务，每天下午15:00开始放号。预约成功后请根据手机短信提示的时间和地点取号，过时号源作废。自助机和窗口均可办理取号。预约规则请参看114平台的预约须知。

Open recorded official source ↗

Evidence 5 · PUH3 门诊部

Same-day booking closes at 10:00 for morning slots and 15:00 for afternoon slots.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 4 (1)(2)(3)

Fact revision1

4、手机端预约（微信及APP）：1) 非医保患者：需在线支付医事服务费，支付后无需取号，可直接到分诊台分诊；医保患者：挂号后需就诊当日持医保卡到医院自助机或挂号窗口缴费取号后，再到分诊台分诊。2) 在线挂号开放八日内（含当日）号源，每天下午15:00开放第八天号源，当日号源截止挂号时间: 上午10:00前，下午15:00前。3) 挂号成功后，请按建议候诊时间提前到院：上午号8:00-12:00，下午号13:00-17:00，有效，未按时就诊的患者，医院不再安排就诊。

Open recorded official source ↗

Evidence 6 · PUH3 门诊部

Self-pay (non-insured) patients who pay online for the 医事服务费 skip pickup and go directly to the 分诊台.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 4 (1)(2)(3)

Fact revision1

4、手机端预约（微信及APP）：1) 非医保患者：需在线支付医事服务费，支付后无需取号，可直接到分诊台分诊；医保患者：挂号后需就诊当日持医保卡到医院自助机或挂号窗口缴费取号后，再到分诊台分诊。2) 在线挂号开放八日内（含当日）号源，每天下午15:00开放第八天号源，当日号源截止挂号时间: 上午10:00前，下午15:00前。3) 挂号成功后，请按建议候诊时间提前到院：上午号8:00-12:00，下午号13:00-17:00，有效，未按时就诊的患者，医院不再安排就诊。

Open recorded official source ↗

Evidence 7 · PUH3 门诊部

After booking, patients receive an SMS stating the time and place for pickup; missed slots are voided. Pickup happens at kiosks or service windows.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 2

Fact revision1

2、电话及网络预约为北京市统一预约挂号平台预约: 可预约八日内(含当日)号源，支持24小时服务，每天下午15:00开始放号。预约成功后请根据手机短信提示的时间和地点取号，过时号源作废。自助机和窗口均可办理取号。预约规则请参看114平台的预约须知。

Open recorded official source ↗

Evidence 8 · PUH3 门诊部

Insurance-covered patients must present 医保卡 (or 电子医保凭证) at a kiosk / registration window on the day to pay and pick up the ticket before going to the 分诊台.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 3

Fact revision1

3、自助机预约：支持手机支付、银联卡支付（信用卡、储蓄卡均可），医保患者请使用医保卡或电子医保凭证。

Open recorded official source ↗

Evidence 9 · PUH3 门诊部

Insurance-covered patients must present 医保卡 (or 电子医保凭证) at a kiosk / registration window on the day to pay and pick up the ticket before going to the 分诊台.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 4 (1)(2)(3)

Fact revision1

4、手机端预约（微信及APP）：1) 非医保患者：需在线支付医事服务费，支付后无需取号，可直接到分诊台分诊；医保患者：挂号后需就诊当日持医保卡到医院自助机或挂号窗口缴费取号后，再到分诊台分诊。2) 在线挂号开放八日内（含当日）号源，每天下午15:00开放第八天号源，当日号源截止挂号时间: 上午10:00前，下午15:00前。3) 挂号成功后，请按建议候诊时间提前到院：上午号8:00-12:00，下午号13:00-17:00，有效，未按时就诊的患者，医院不再安排就诊。

Open recorded official source ↗

Evidence 10 · PUH3 门诊部

Recommended arrival window is 08:00–12:00 for morning slots and 13:00–17:00 for afternoon slots; late arrivals are not accommodated.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 4 (1)(2)(3)

Fact revision1

4、手机端预约（微信及APP）：1) 非医保患者：需在线支付医事服务费，支付后无需取号，可直接到分诊台分诊；医保患者：挂号后需就诊当日持医保卡到医院自助机或挂号窗口缴费取号后，再到分诊台分诊。2) 在线挂号开放八日内（含当日）号源，每天下午15:00开放第八天号源，当日号源截止挂号时间: 上午10:00前，下午15:00前。3) 挂号成功后，请按建议候诊时间提前到院：上午号8:00-12:00，下午号13:00-17:00，有效，未按时就诊的患者，医院不再安排就诊。

Open recorded official source ↗

Evidence 11 · PUH3 门诊部

Online cancellation must happen before 08:00 (morning) / 13:00 (afternoon); once a ticket is picked up in person or triage is completed, cancellation must happen on site.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 4 (4)(5)

Fact revision1

4) 退号：在线挂号退号的最迟退号时间为就诊当日上午号8:00前，下午号13:00前。已在线下取号或分诊后不可在线上退号，需现场退号。5) 系统维护开始时间(当日) 23:30~系统维护结束时间(次日) 0:30在此期间无法进行操作。

Open recorded official source ↗

Evidence 12 · PUH3 门诊部

In-hospital kiosks accept mobile payment and UnionPay (credit and debit). Insured patients must use 医保卡 or 电子医保凭证.

Sourcehttps://www.puh3.net.cn/info/2401/113061.htm

Fetched2026-09-18

Selector.article > 三、预约须知 > 3

Fact revision1

3、自助机预约：支持手机支付、银联卡支付（信用卡、储蓄卡均可），医保患者请使用医保卡或电子医保凭证。

Open recorded official source ↗

On-site communication

Chinese-first phrase cards from this Release.

English text supports verification. A phrase remains bounded by its own review status and is not clinical interpretation.

No phrase card is included in this Release.

Prepare these conditions

What the candidate guide says

Choose a booking channel

Bind a real-name profile

Watch the daily slot release

Check whether you need a paper ticket

Arrive inside your slot window

Cancel before the cut-off

Pay at a kiosk or counter

What this source does not establish

Exact source excerpts

PUH3 lists 5 院外 booking routes (114 电话 / 微信 北医三院服务号与北京114预约挂号 / 北医三院 APP / 社区转诊 / 基层转诊平台) and 4 院内 routes (自助机 / 诊间 / 出院 / 窗口). The page states no total count.

PUH3 lists 5 院外 booking routes (114 电话 / 微信 北医三院服务号与北京114预约挂号 / 北医三院 APP / 社区转诊 / 基层转诊平台) and 4 院内 routes (自助机 / 诊间 / 出院 / 窗口). The page states no total count.

Real-name booking at PUH3 accepts 身份证 / 军官证 / 护照, plus patient phone number.

Phone and web bookings release slots 可预约八日内(含当日) — within eight days INCLUDING today (i.e. seven days ahead) — every day at 15:00. The page states 支持24小时服务 (24-hour service); it does not state 24×7.

Same-day booking closes at 10:00 for morning slots and 15:00 for afternoon slots.

Self-pay (non-insured) patients who pay online for the 医事服务费 skip pickup and go directly to the 分诊台.

After booking, patients receive an SMS stating the time and place for pickup; missed slots are voided. Pickup happens at kiosks or service windows.

Insurance-covered patients must present 医保卡 (or 电子医保凭证) at a kiosk / registration window on the day to pay and pick up the ticket before going to the 分诊台.

Insurance-covered patients must present 医保卡 (or 电子医保凭证) at a kiosk / registration window on the day to pay and pick up the ticket before going to the 分诊台.

Recommended arrival window is 08:00–12:00 for morning slots and 13:00–17:00 for afternoon slots; late arrivals are not accommodated.

Online cancellation must happen before 08:00 (morning) / 13:00 (afternoon); once a ticket is picked up in person or triage is completed, cancellation must happen on site.

In-hospital kiosks accept mobile payment and UnionPay (credit and debit). Insured patients must use 医保卡 or 电子医保凭证.

Chinese-first phrase cards from this Release.

PUH3 lists 5 院外 booking routes (114 电话 / 微信北医三院服务号与北京114预约挂号 / 北医三院 APP / 社区转诊 / 基层转诊平台) and 4 院内 routes (自助机 / 诊间 / 出院 / 窗口). The page states no total count.

PUH3 lists 5 院外 booking routes (114 电话 / 微信北医三院服务号与北京114预约挂号 / 北医三院 APP / 社区转诊 / 基层转诊平台) and 4 院内 routes (自助机 / 诊间 / 出院 / 窗口). The page states no total count.